Frequently Asked Questions

Frequently Asked Questions

Wellington’s Kiwi Holiday Park offers camping, cabins and motel units in Upper Hutt, around 30–35 minutes from Wellington City. These FAQs cover powered sites, tent sites, cabins, motels, facilities, pets, sports teams and longer stays so you can plan your stay with confidence.

Location & getting here

Where is Wellington’s Kiwi Holiday Park?

We’re in Upper Hutt, about 30–35 minutes’ drive north of Wellington City, beside Harcourt Park and the Hutt River at 45 Akatarawa Road, Brown Owl, Upper Hutt, New Zealand.

How far are you from Wellington, Lower Hutt and the ferry terminals?

We’re around 30–35 minutes from central Wellington, 20–25 minutes from Lower Hutt and about 40–45 minutes from the Interislander and Bluebridge ferry terminals, depending on traffic.

Camping, powered sites & tent sites

Do you have powered sites for campervans, caravans and motorhomes?

Yes. We have powered sites suitable for caravans, campervans and motorhomes, buses and more, with easy access to our shared facilities.

Do you have unpowered tent sites?

Yes. We have unpowered tent sites close to facilities, suitable for singles, couples, families and small groups.

Do you have a dump station for self-contained vehicles?

Yes. We have an on-site dump station available for guests staying with us in self-contained campervans, motorhomes and caravans.

Cabins & motel accommodation

What types of accommodation do you offer?

We offer powered and unpowered camping sites, cabins, cabins on wheels, self-contained motel units and family motels. You can choose between tent sites, campervan and caravan sites, simple cabins or fully self-contained motel-style accommodation.

See our accommodation overview for details.

Are your motel units self-contained?

Yes. Our motel units are self-contained and include an ensuite bathroom and kitchenette with cooking facilities. Please check the individual accommodation listing for details.

Is bedding and linen included in cabins and motels?

Motel units and cabins on wheels include beds with linen provided. Standard cabins and family cabins require you to bring your own bedding or sleeping bags, or hire linen from us. Check the room description when booking or contact us if you’re unsure.

Facilities & services

What facilities are on-site?

Facilities include communal kitchens and bathrooms, hot showers, toilets, laundry with washers and dryers, BBQ and picnic areas, a dump station, a children’s playground and splash pool beside us in Harcourt park and parking.

For full details, visit our park facilities page.

Do you have Wi-Fi?

Yes. Guests receive 10GB of Wi-Fi per stay, with options to purchase extra data if needed.

Is there public transport nearby?

Yes. Upper Hutt train and bus services provide access to Lower Hutt and Wellington City. There is a bus stop outside our driveway which connects to Upper Hutt train station.

Pets, groups & longer stays

Are dogs allowed?

Well-behaved dogs are welcome on selected powered and tent sites by prior arrangement only. Pets are not allowed inside cabins or motel units. Please contact us before booking to confirm a pet-friendly site and our current pet guidelines.

Do you accommodate sports teams and other groups?

Yes, we regularly host sports teams, school groups and clubs. We can combine motels, cabins and camping options to suit your group size and budget.

Visit our accommodation page or contact us with your dates, numbers and any special requirements.

Do you offer longer-term or worker accommodation?

Longer stays for workers and contractors may be possible depending on season and availability. Please contact us with your dates, number of people and preferred accommodation type so we can confirm options and pricing.

Bookings, prices & policies

What are your check-in and check-out times?

Standard check-in is from 1pm for units and from 12pm for campsites, and check-out is by 10am. Early check-in or late check-out may be possible by prior arrangement and is subject to availability.

How much do campsites, cabins and motels cost per night?

Prices vary by season, accommodation type and number of guests. For current rates and availability, please check our online booking engine or contact us directly.

What is your cancellation policy?

If notice of cancellation is received within 7 days of scheduled arrival, no refund of deposit will be given. If cancellation is received 7 days prior to scheduled arrival, you are entitled to a refund less a cancellation fee of $25.00. Guests are requested to pay for accommodation on arrival unless prior arrangements have been made with management.

Do you require a deposit or credit card to confirm my booking?

Bookings require a valid credit card guarantee or a deposit, particularly in busy periods or for group and long-stay bookings. The exact requirements are shown in our online booking engine and confirmation email.

Can I arrive late in the evening?

Late arrivals are usually possible by prior arrangement. Please let us know your approximate arrival time when you book so we can confirm after-hours check-in instructions.

How do I make or change a booking?

You can book online via our Book Now page, email us or give us a call. To change or cancel a booking, please contact us as soon as possible.